Effective Date: 01st Oct, 2025
Last Updated: 01st Oct, 2025
1. Introduction
Welcome to ISHAGIRI SOFTWARES PRIVATE LIMITED , A Private Limited company Registered under Government of India,Ministry of Corporate Affairs, Central Registration Center ,Under Companies Act ,2013 (18 of 2013),Sub Section (2) of Section 7 and Rule 18 of the Companies (Incorporation )Rules ,2014, a company registered under the Companies Act, 2013. (“Company” “we”, “our”, or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and disclose your information when you use our software products, mobile applications, and related services (collectively referred to as the “Services”).
By using our Services, you agree to the terms of this Privacy Policy and consent to the collection and use of information as described herein.
2. Legal Framework
This Privacy Policy is governed by and compliant with:
Digital Personal Data Protection Act, 2023 (India)
Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
General Data Protection Regulation (EU) 2016/679 (GDPR), where applicable
California Consumer Privacy Act (CCPA), where applicable
3. Information We Collect
a. Personal Information
We may collect the following personal data:
Full name
Contact details (email address, phone number, postal address)
Date of birth and gender (if required for identification)
Login credentials or user account details
Payment and billing information (if you make purchases)
Government ID details (only if legally required)
b. Technical and Usage Data
IP address, browser type, and device information
Operating system and mobile device identifiers
Log files, analytics, and crash reports
Location data (only with user permission)
Cookies and tracking technologies (refer to Section 9)
c. Business Information
For enterprise clients, we may collect:
Company name, registration details
Employee contact information
Project and usage-related metadata
4. Purpose of Data Collection
We collect and process data to:
Provide, operate, and improve our Services
Verify user identity and manage user accounts
Communicate important updates, invoices, and notifications
Ensure network and data security
Customize the user experience and support
Comply with legal obligations and resolve disputes
Conduct analytics and product development
We do not sell or trade your personal data to third parties.
5. Lawful Basis for Processing (GDPR / DPDP Act)
We process personal data based on the following lawful grounds:
Consent: You have provided clear consent for processing your data for a specific purpose.
Contractual Necessity: Processing is necessary to perform a contract with you.
Legal Obligation: We are legally required to process certain data.
Legitimate Interest: Processing necessary for business improvement or fraud prevention.
6. Data Retention
We retain personal data only for as long as necessary to:
Fulfill the purposes outlined in this Policy
Comply with legal obligations (e.g., tax or regulatory requirements)
Resolve disputes and enforce agreements
Upon expiry or withdrawal of consent, data will be securely deleted or anonymized.
7. Data Sharing and Disclosure
We may share data with:
Service providers (hosting, analytics, payment gateways, etc.)
Government or law enforcement agencies, when required by law
Affiliates or subsidiaries within our corporate group
Business partners in case of mergers, acquisitions, or restructuring
All third parties are bound by confidentiality and data protection obligations.
8. International Data Transfers
If your data is transferred outside India, we ensure:
Adequate safeguards are in place (as per Section 16, DPDP Act)
Compliance with applicable data protection standards (GDPR, if applicable)
Secure encryption and transfer protocols
9. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Enhance user experience
Analyze site performance
Remember user preferences
You may modify cookie preferences via your browser settings. For more details, refer to our Cookie Policy.
10. Your Rights
Under the DPDP Act, 2023 and GDPR, you have the following rights:
Right to Access: Request a copy of your personal data.
Right to Correction: Request corrections or updates to your data.
Right to Erasure: Request deletion (“Right to be Forgotten”).
Right to Withdraw Consent: Withdraw consent at any time.
Right to Data Portability: Obtain data in a structured, machine-readable format.
Right to Lodge Complaint: File complaints with the Data Protection Board (India) or your regional authority.
Requests may be made via [contact email]. We will respond within 30 days.
11. Data Security
We implement technical and organizational safeguards including:
SSL/TLS encryption
Firewalls and access control
Secure password and token management
Regular vulnerability assessments
Employee confidentiality agreements
However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.
12. Data of Minors
Our Services are not intended for individuals under 18 years of age. If we learn that we have collected data from a minor without consent, we will delete it promptly.
13. Third-Party Links
14. Grievance Officer / Data Protection Officer
In accordance with Rule 5(9) of the IT Rules, 2011 and Section 10 of the DPDP Act, our Grievance Officer is:
Name: GIRISHA MARAKINA ANANDA
Email :grievance@ishagirisoftwares.com
Company name: ISHAGIRI SOFTWARES PRIVATE LIMITED
Address: Address: #2-295 Ganesh Kripa house, Kapettu site, Padu post, Bondanthila, Mangalore, Dakshina Kannada- 575029, Karnataka
Mobile:
Response Time: Within 30 days
15. Updates to this Policy
We may update this Privacy Policy periodically. Updates will be posted on our website, and material changes will be communicated through email or in-app notifications.
16. Contact Us
For questions or concerns regarding this Policy, contact us at:
Email: support@igsoftwares.com
Registered Address: #2-295 Ganesh Kripa house, Kapettu site, Padu post, Bondanthila, Mangalore, Dakshina Kannada- 575029, Karnataka
Company Website URL: https://igsoftwares.com/